Trust Center
Every trust signal on this site is organised here as one system: who we are, how to verify us independently, how we communicate securely, and how we handle sensitive material. A recovery company should be checkable before it ever receives your case.
cryptorecovers.com is our main website and cryptoherstel.nl is our Dutch-language site. We also run separate websites on crypto inheritance (inheritedcrypto.com) and on wallet password recovery (forgotwalletpassword.com). We never contact people out of the blue offering to recover funds, and we never do business from lookalike domains or social-media accounts that copy our name.
support@cryptorecovers.com is our general client email. security@cryptorecovers.com is the dedicated mailbox for security reports. Both addresses are published on this site; if an email claims to be from us but uses a domain other than cryptorecovers.com or cryptoherstel.nl, it is not ours.
+31 85 109 1211 is our published telephone number. Caller ID can be spoofed, so the displayed number alone does not verify a caller. If contact is unexpected, end the call and call this published number yourself.
Crypto Recovers is the international brand of Cryptoherstel.nl, registered with the Dutch Chamber of Commerce (KvK) under number 75927276, VAT NL003031083B24. You can verify the registration and legal status yourself in the KvK register.
Le Mairekade 77, 1013 CB Amsterdam, the Netherlands. Meetings can be held at the office, at an agreed location, or fully remote over a secure connection.
Our team is named and photographed on the team page: Robbert Bink (founder and wallet recovery specialist), Olesia Hulych (marketing, content and client support), Pieter Houwen (cybersecurity and recovery research), Stan Menten (technical wallet recovery) and Fabian de Graaf (first point of contact, case management and partnerships). No anonymous agents.
We never unexpectedly contact people offering to recover funds. We never ask for a seed phrase, private key, password or wallet file through forms, chat, WhatsApp, Telegram or ordinary email. We never ask for an advance or administration fee. Anyone doing any of these things while using our name is an impersonator, and the same approaches under any other name are the common warning signs of a crypto scam.
A promise to reverse a confirmed blockchain transaction or guarantee the return of stolen assets is a warning sign. Tracing transactions or providing legal assistance does not give a private company the power to seize funds. Crypto Recovers handles wallet access recovery, not the recovery of stolen funds. Be wary of anyone guaranteeing a return after theft. Those same tests apply to any provider, not only to us, and our guide explains how to recognize a legitimate recovery company and which questions to ask.
Our public key for encrypted communication, with instructions for verifying the fingerprint.
How security researchers can report issues, and what we commit to in response.
Who runs Crypto Recovers, where it is registered and how long it has been operating.
Named specialists with their roles - no anonymous recoveries.
What happens from first contact to handover, and the boundaries along the way.
Client reviews with the original platform, available date and translation status shown.
Anonymised recoveries that show how we work without revealing secrets.
Quick help
Search our knowledge base and FAQ, or jump straight to the right page.
Common questions
Where to go