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Wallets & recovery material

Supported Wallets & Recovery Material

Wallets and recovery material we work on, grouped by how they present themselves. Use the search or the categories to filter; entries without a dedicated page are still handled in practice - the description states what recovery needs.

Looking for the recovery service rather than a wallet or file format? See all wallet recovery options

Bitcoin & BTC-based software

Ethereum & EVM wallets

Hardware wallets

LedgerReset, restore, forgotten PIN and passphrase.TrezorModel One, Model T, Safe 3, Safe 5 and Safe 7; backup format depends on the model.BitBox / BitBox02Device password, resets, and recovery from a microSD backup or recovery words on BitBox02.
ColdcardBTC hardware wallet; its microSD backup is a file named backup.7z, protected by its own 12-word password.
SafePalMulti-chain hardware wallet; supports 12- to 24-word phrases and a passphrase up to 60 characters.
Blockstream JadeBTC/Liquid hardware wallet; the phrase can stay on-device behind a PIN, or be used seedless from a scanned SeedQR.
KeepKeyShapeshift-era hardware wallet; the recovery phrase is 12 words by default, or 18/24 if you chose a longer one.
Cobo Vault / KeystoneAir-gapped hardware wallets; compatible Keystone models support SLIP-39 backups, QR communication and offline microSD functions.
CoolWalletCard-style hardware wallet. Depending on how the wallet was created, its backup uses 12, 18 or 24 English words, or the corresponding five-digit numbers generated on the card.

Multi-coin wallets

Wallets for other chains

Coins & networks

Bitcoin (BTC)Any Bitcoin wallet, any format - start here if you are not sure which page fits.Ethereum (ETH)Any Ethereum wallet, any format - start here if you are not sure which page fits.Litecoin (LTC)Litecoin Core, Electrum-LTC and fork-coin files.Dogecoin (DOGE)Dogecoin Core, MultiDoge and Dogechain.info (private key only).Ripple (XRP)Family seeds, secret keys, Toast backup codes.
Bitcoin Cash (BCH)CashAddr, pre-fork keys and Electron Cash.
Cardano (ADA)Yoroi wallet recovery and Cardano recovery phrases.Monero (XMR)25-word seed, restore height and optional passphrase.
Polkadot (DOT)Polkadot.js, Talisman and Nova; mnemonics and JSON backups.
Cosmos (ATOM)Keplr and Cosmostation; mnemonic and derivation path.
Solana (SOL)Phantom and Solflare; phrase, path and token accounts.
Tron (TRX)TronLink and Trust Wallet; phrase, path and TRC-20 tokens.
BNB (BEP-2 / BEP-20 / ERC-20)Which network decides the route; the seed is the backup.
Dash (DASH)Dash Core and Electrum-DASH; wallet.dat and seed recovery.
Stellar (XLM)XLM network wallets; the network's own secret is a 56-character key starting with S, not a BIP39 phrase.

Recovery phrases, seeds & key types

Wallet files & backups

Encrypted containers & documents