Phantom Wallet Recovery Service

Phantom is a Solana wallet available as a browser extension and mobile app. The recovery route depends on how the wallet was created and which credentials or devices remain available.

What you are actually dealing with

• Secret recovery phrase: Phantom-generated phrases have 12 words; compatible 24-word BIP-39 phrases can also be imported. A surviving phrase can restore the accounts derived from it.
• Local app access: the browser password or device authentication unlocks the installation. This is separate from the four-digit PIN used for Google/Apple wallet recovery.
• Google/Apple sign-in: wallets created this way can be restored using the original Google or Apple account and, if requested, the four-digit PIN. Only the first account returns automatically; additional accounts may need to be added again.
• Solana accounts: restoring a phrase brings back its accounts with previous on-chain activity; accounts without activity may need to be added manually.
• Imported private key: restores its individual account on the relevant network; it is not automatically included in the main recovery phrase.

When professional recovery is the right call

• Several words are missing, unreadable or in the wrong order, and no other available recovery route restores the relevant account: the surviving words may support a constrained BIP-39 search.
• The phrase was written down years ago and needs verification against the known address.
• A restored wallet is missing accounts and a systematic index scan is needed.

What is impossible

• No usable recovery credentials, backup or surviving wallet data: without any remaining way to access the wallet or material to examine, recovery is not possible.
• A fully unknown phrase with no clues: the search space is effectively unlimited.

Practical notes

• Never enter a Phantom phrase into a website or app that offers to "check" it.
• Hardware-wallet accounts connected to Phantom are not in the phrase - reconnect the device instead.