Coinomi Wallet Recovery Service

Coinomi is a multi-coin wallet for mobile and desktop that has existed since 2014. Recovery follows the standard BIP39 model: the recovery phrase and, if you used one, a passphrase.

What you are actually dealing with

• Recovery phrase: 24 words by default. If the existing Coinomi wallet is accessible and you know its password, you can display the phrase again in the wallet settings. Coinomi can also restore 12- or 18-word phrases imported from other wallets. The exact word order matters.
• Passphrase (optional): Coinomi lets you add a passphrase to the seed. A wrong or missing passphrase silently opens a different wallet with no balance - no error, no warning.
• App password/PIN: Coinomi can lock the app with a password or PIN. That protects the local app, not the seed: with the phrase, the wallet can be restored without it.
• Multi-coin accounts: one seed derives many coins. After restore, each coin account is added separately with the correct network.

When professional recovery is the right call

• Several words are missing, unreadable or in the wrong order.
• The passphrase is forgotten: because a wrong one opens a silent, no-balance wallet rather than an error, remembered fragments and a known receiving address are what turn the search from blind guessing into something bounded.
• The phrase was written years ago and you need help verifying the order or reconstructing faded words.
• A restored wallet shows no balance across the accounts you held.

Limits of recovery

• If no recovery phrase, usable backup or recoverable wallet data remains, there is no material from which to restore access.
• A forgotten passphrase requires case-specific assessment.

Practical notes

• Never enter a Coinomi phrase into a website or app that offers to check your balance.
• The app password is not a backup; the phrase is.
• Keep notes of which coins were in the wallet - it makes restore verification much easier.